Part 3: Defining, refining, and aligning processes

September 29, 2020 • 11am – 2pm EDT • EMEA and APAC replays


Pat Kua

Seasoned Technology Leader

Pat Kua

Session summary

Processes have the power to unlock your team; providing needed clarity and structure, and ensuring everyone is quickly synced. But when is the time to switch from an informal workflow to a process, and how do you ensure that you capture the opinions of everyone involved?

And creating a process isn’t even half the battle; how do you judge if a process is working successfully, how do you refine and alter it, and how do you make sure that everyone who uses it understands it.

You’ll leave this session with:

  • An understanding of when it’s time to implement a new process
  • Frameworks for the initial creation of new processes
  • How to measure success and iterate effectively
  • Strategies for quickly building alignment

Talks and panels

Adrienne Lowe

What makes a good process?

In this talk, we’ll explain the how, what, and why of a good process and offer ways of thinking about defining and building processes. We’ll also discuss how to build in inclusion from the start.

Maria Gutierrez

Scaling up sustainably through better processes

In this talk we’ll take a look at processes and scaling up, thinking about the types of processes that help to establish growth, when it’s too early or late to introduce a process, and the times you’d choose to not apply a process.

Rachana Kumar & Taofeek Rabiu

A process is never done

In the final talk of this session, we’ll be exploring what happens when a process is no longer fit for purpose, how this can affect people’s jobs and their identities within an organisation, and how you can ensure the next process will be an improvement from the last.

Maria Guttierez, Taofeek Rabiu, Birgitta Boeckeler

[Panel] Imperfect Processes: Navigating the fuzzier parts

Our speakers covered a wide range of topics on evolving processes - what a good process looks like, when to add process and when to take process away. It may sound clear cut, but we know that no process is 100% foolproof and it's much messier in the real world.

During this panel, we'll focus on the parts that are fuzzier in the real world and show you alternatives to navigate through this blurriness. We'll see the challenges our panellists have faced and the different ways they have overcome them.

Timings around the world

Live show September, 29

Daytime in North America, early evening in Europe and Africa.

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EMEA friendly replay September, 30

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APAC friendly replay September, 30

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About Pat Kua

Patrick Kua is a seasoned technology leader with almost 20 years of experience. His personal passion is accelerating the growth and success of tech organisations and technical leaders. He has had many years of hands-on experience, leading, managing and improving complex organisations and software systems as the CTO and Chief Scientist of N26 (Berlin, Germany) and as a Technical Principal Consultant at ThoughtWorks.

He is a frequent keynote and conference speaker, author of three books including The Retrospective Handbook, Talking with Tech Leads and Building Evolutionary Architectures and runs the free popular newsletter for leaders in tech, “Level Up” and the Tech Lead Academy, offering online training for technical leaders.

You can find him online on Twitter as @PatKua or running his very popular “Tech Lead Skills for Developers” workshop around the world.

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