Part 3: Defining, refining, and aligning processes

September 29, 2020 • 11am – 2pm EDT


Pat Kua

Seasoned Technology Leader

Pat Kua

Session summary

First announced speaker: Sara Hicks

Processes have the power to unlock your team; providing needed clarity and structure, and ensuring everyone is quickly synced. But when is the time to switch from an informal workflow to a process, and how do you ensure that you capture the opinions of everyone involved?

And creating a process isn’t even half the battle; how do you judge if a process is working successfully, how do you refine and alter it, and how do you make sure that everyone who uses it understands it.

You’ll leave this session with:

  • An understanding of when it’s time to implement a new process
  • Frameworks for the initial creation of new processes
  • How to measure success and iterate effectively
  • Strategies for quickly building alignment

About Pat Kua

Patrick Kua is a seasoned technology leader with almost 20 years of experience. His personal passion is accelerating the growth and success of tech organisations and technical leaders. He has had many years of hands-on experience, leading, managing and improving complex organisations and software systems as the CTO and Chief Scientist of N26 (Berlin, Germany) and as a Technical Principal Consultant at ThoughtWorks.

He is a frequent keynote and conference speaker, author of three books including The Retrospective Handbook, Talking with Tech Leads and Building Evolutionary Architectures and runs the free popular newsletter for leaders in tech, “Level Up” and the Tech Lead Academy, offering online training for technical leaders.

You can find him online on Twitter as @PatKua or running his very popular “Tech Lead Skills for Developers” workshop around the world.

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